Terms and Conditions

These Terms and Conditions govern the use of this website and any services provided by Creative Active Lives CIC. By accessing this website or using our services, you agree to be bound by these terms. If you do not agree, you should not use the site or services.

If you have any questions about the terms set forth in this document, please contact us.

1. About Us

Creative Active Lives CIC develops digital wellbeing and feedback tools, including interactive digital environments. Services are provided to organisations and professionals for communication, educational, therapeutic, and wellbeing purposes.

2. Use of the Website

This website is provided for information, account access, and service delivery. You agree to use it lawfully and not in any way that may damage, disable, or impair the site or interfere with others’ use.

We may suspend or restrict access if misuse is identified.

3. Services and Intended Use

Our tools are designed to support insight, reflection, and feedback collection.

They are not:

• medical devices
• diagnostic tools
• substitutes for professional judgement, safeguarding procedures, or clinical assessment

Responsibility for how these tools are used within schools, organisations, or services remains with the commissioning organisation.

4. Accounts and Access

Where an account is created:

• you are responsible for maintaining the confidentiality of login details
• access must not be shared beyond authorised users
• you must notify us promptly of any unauthorised use

We reserve the right to suspend accounts if terms are breached.

5. Data and Privacy

Use of the website and services is subject to our privacy policy and GDPR statement.

In summary:

• personal data is limited to account holder details
• participant responses within the digital tools are anonymous
• IP addresses may be temporarily logged for security but are not linked to responses

Full details are set out in the privacy policy and GDPR statement.

6. Intellectual Property

All content, software, environments, tools, branding, and intellectual property on this website are owned by Creative Active Lives CIC, unless otherwise stated, The Minecraft Education platform and its branding is the property of Microsoft Corporation.

You may not:

• copy, modify, distribute, or resell any part of the service
• reproduce the Minecraft Education or any other digital worlds or tool designs outside agreed use
• reverse engineer or attempt to extract underlying systems of the service

A limited licence is granted for authorised use only.

7. Minecraft Education Platform

Our tools operate within Minecraft Education, which is provided by a third party. Use of Minecraft Education is subject to that platform’s own terms and licensing. Creative Active Lives CIC is not responsible for the availability or operation of third-party services.

8. Availability and Changes

We aim to keep the website and services available but do not guarantee uninterrupted access. We may update, modify, or discontinue features where necessary.

We may update these Terms and Conditions from time to time. Continued use of the website constitutes acceptance of updated terms.

9. Limitation of Liability

To the fullest extent permitted by law:

• we are not liable for indirect or consequential loss
• we are not responsible for decisions made based on insights from the tool
• we do not accept liability for misuse of the service by third parties

Nothing in these terms limits liability for death or personal injury caused by negligence or for fraud.

10. Safeguarding and Responsibility

Where services involve children or vulnerable individuals, commissioning organisations are responsible for:

• consent
• safeguarding
• supervision
• appropriate professional oversight

The platform is designed to support, not replace, existing safeguarding frameworks.

11. Termination

We may suspend or terminate access if these terms are breached or if use poses a risk to users, data security, or system integrity.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.